Frequently Asked Questions

How do Prime Ape products support my training?

Our products are designed to enhance your training by providing support, stability, and comfort, helping you to improve your performance and reduce the risk of injury.

What types of gym gear does Prime Ape offer?

Prime Ape specializes in high-quality gym gear including lifting straps, hooks, gloves, knee sleeves, elbow sleeves, and various accessories designed to enhance your workout experience.

How do I choose the right size for Prime Ape gear?

Each product page on our website has a detailed sizing guide. It’s important to measure yourself and refer to these guides to ensure you get the best fit for maximum performance and comfort.

What are your shipping costs?

Shipping costs vary depending on country, however, orders over $70AUD include FREE SHIPPING

How long does shipping take?

Our fulfillment process is generally 1-2 days. After that, depending on your country, orders take on average 5 business days to reach you.

Are Prime Ape products covered by warranty?

Yes, we have a 30-day guarantee on all of our products. If you're unhappy with your product, or if there's a fault, please contact us via; For more information, please visit our refund policy.

Can I modify or cancel my order once it's placed?

We process orders quickly, but we’ll do our best to accommodate any modifications or cancellations. Please contact us as soon as possible if you need to make a change.